CRAFT SPIRITS d.o.o. – www.castrum.hr
Last updated: February 2026
1. General Information
CRAFT SPIRITS d.o.o., Malca 68, 34334 Kaptol, OIB: 54341015731 (hereinafter:
“Company”, “we”, or “us”) respects your privacy and is committed to protecting your
personal data in accordance with Regulation (EU) 2016/679 (General Data Protection
Regulation – GDPR) and applicable laws of the Republic of Croatia.
Contact details:
Email: craft.spirits@outlook.com
Phone: +385 99 785 8146
2. Personal Data We Collect
When using our webshop, we may collect the following personal data:
First and last name
Company name (if applicable)
Address (street, number, city, postal code, country)
Phone number
Email address
Order notes (if provided by the user)
Order and purchase history
IP address and technical usage data (via cookies)
We do not collect payment card data, as payments are not processed directly through the
website.
3. Purpose of Data Processing
We process personal data for the following purposes:
Processing and fulfilling orders
Sending offers and invoices via email
Delivering products through courier services
Communication with customers regarding orders
Sending newsletters (if consent is given)
Improving website functionality and user experience
Complying with legal obligations
4. Legal Basis for Processing
Personal data is processed based on:
Performance of a contract (purchase of products)
Legal obligations (accounting, tax regulations)
Your consent (newsletter, cookies)
Legitimate interest (website improvement and security)
5. Recipients of Personal Data
Your personal data may be shared with:
Courier service providers (DPD) for delivery purposes
IT and hosting service providers
Analytics and marketing tools (Google Analytics, Meta/Facebook Pixel)
We do not sell personal data to third parties.
6. Transfers Outside the EU
By using tools such as Google Analytics and Facebook Pixel, certain data may be transferred
outside the European Union, subject to appropriate safeguards in accordance with GDPR
(standard contractual clauses).
7. Data Retention Period
We retain personal data:
Order and invoice data – in accordance with legal obligations (minimum 11 years)
Newsletter data – until consent is withdrawn
Other data – as long as there is a legitimate purpose for processing
8. Your Rights
You have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw consent at any time
To exercise your rights, contact us at:
�� craft.spirits@outlook.com
You also have the right to lodge a complaint with the Croatian Personal Data Protection
Agency (AZOP).
9. Newsletter
If you subscribe to our newsletter, your email address will be used exclusively for sending
promotional communications. You may unsubscribe at any time via the link in the email or by
contacting us directly.
10. Cookies
Our website uses cookies to ensure proper functionality, analyze traffic, and enable
personalized marketing.
We use:
Necessary cookies
Analytics cookies (Google Analytics)
Marketing cookies (Facebook Pixel)
A cookie banner is displayed on your first visit, where you can manage your preferences.
11. Data Security
We apply appropriate technical and organizational measures to protect personal data from
unauthorized access, loss, or misuse.
12. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. All changes will be published
on this page.
If you have any questions regarding this Privacy Policy, please contact us at:
�� craft.spirits@outlook.com
CRAFT SPIRITS d.o.o.